Booking & Refund Policy

Here is a refund policy for bestlankaholidays.com based on the terms you have provided:

Booking information
Once booking details are submitted by you, we will go ahead with the booking process. At this stage, we require a 20% payment from you. A booking confirmation will reach you after 24 hours of making the payment.

Thank you for choosing bestlankaholidays.com for your travel needs. We strive to provide you with exceptional service, but we understand that plans may vary. Please review our Refund Policy below to understand our terms and conditions regarding refunds.

Confirmation of booking and advance payment

1. When you make a booking through bestlankaholidays.com, we require an advance payment of 20% of the total booking cost to secure your booking.

Refund Eligibility

2. You are eligible for a refund under the following conditions:

it. Full refund
If you request a refund two weeks (14 days) prior to the scheduled start date of your reservation, we are obligated to refund 60% of the total advance payment (20% of the total reservation cost).

B. Partial refund
If you request a refund within two weeks (14 days), but at least seven days before the scheduled start date of your booking, you are eligible for a partial refund of 50% of the advance payment (20% of the total booking cost).

c. No refunds will be given
If you request a refund within seven days of the scheduled start date of your booking, no refund will be given. 20% advance payment is non-refundable.

Refund request process

3. To request a refund, please contact our customer support team by email at support@bestlankaholidays.com or via our contact page on the website. Please provide your booking details including your booking reference number, name and contact details.

4. Refund requests will be processed within 14 business days from the date of your request.

Payment method for refunds

5. Refunds will be made using the same payment method used for the original booking. Depending on your bank or payment provider, it may take several business days for the refund to reflect in your account.

Cancellations by bestlankaholidays.com

6. In the event that due to unforeseen circumstances bestlankaholidays.com cannot be required to cancel your booking, we will issue a full refund of your advance payment.

Changes to this Refund Policy

7. bestlankaholidays.com reserves the right to revise this refund policy at any time without prior notice. Any changes to the policy will be posted on our website, and the date of the latest revision will be updated at the top of this page.

8. If you have any questions or concerns about our refund policy, please contact us at support@bestlankaholidays.com.

By using our website and making a booking, you acknowledge that you have read, understood and agreed to our refund policy.

Please ensure that you customize the policy to your specific needs and seek legal advice if necessary to ensure compliance with applicable laws and regulations. Additionally, make sure to keep your refund policy up to date and easily accessible on your website.